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Correct an Out of Balance GL

An "Out of Balance GL" can be a difficult problem to correct. This bulletin will provide general assistance in the required procedure. Please note that some of the procedures used will require 'SUPERVISOR' access.

An option called GL Integrity is available in the Utility menu to verify that all integration GL accounts are balanced. This SED will display the following fields for each verified GL account:

bulletGL Account: The first account listed in this SED is '000000', and this account does NOT actually exist. This account represents that actual total of all GL account balances. If the GL is in balance then this entry would have a balance of zero (0.00). Other accounts that are verified are:
   Inventory GL Accounts
   Accounts Receivable GL Account
   Accounts Payable GL Account
   Current Earnings GL Account
bulletAccount Name: This is the name assigned to the GL account. For account '000000' (overall GL balance) this name is set to "GL Balance".
bulletBalance: This is the current balance of this account.
bulletActual: This is the balance that the data that affects this account has. For example the 'Actual' balance for the 'Accounts Receivable GL' account would be the total of all outstanding receivable documents.
bulletDifference: This is the difference between the 'Balance' amount and the 'Actual' amount. If this field is zero (0.00) then this account is in balance.

If the 'GL Integrity' test fails, complete the following steps as required:

bulletUse the Utility | Rebuild GL option to rebuild the GL account balances. This option will set all GL balances to the values reflected by the current transaction file(s). Please see related Shop Trac Tech Tip Rebuild GL bulletin for information on this option.
bulletIf the Accounts Receivable GL is out of balance verify that all documents are posted. To do this use the Transaction | Receivable | Posting option for ALL open periods.
bulletIf the Accounts Payable GL is out of balance verify that all documents are posted. To do this use the Transaction | Payable | Posting option for ALL open periods.

Any "out of balance" accounts should be corrected in the order shown below:

bulletGL Balance (Account 000000): If the actual 'GL Balance" is out at this point, then it must be because of invalid opening balances in the GL account file. A balance sheet dated the first period of the current year should verify this. Compare the values on this balance sheet to the closing balances of the previous year. To correct this problem, adjust the GL account "Balance Forward" amount to the correct values. Please note that the balance forward for any 'Inventory Asset' accounts MUST be equal to the inventory assigned to this account at that time. The balance forward amount of the 'Accounts Receivable' account MUST equal the value of outstanding receivables at that time. The balance forward amount of the 'Accounts Payable' account MUST be equal to the value of outstanding payables at that time. The opening GL balances can be corrected using the 'Balance' option on the 'Edit GL Account' SED.
bulletInventory GL Accounts where 'Difference' amount is positive: Add a new part number that uses the affected GL account as it's 'Inventory GL'. Before saving this new record, select the 'Unprotect' option that is out the right side of the 'Edit Menu' on the 'Inventory Add/Edit SED'. Set the 'Balance on Hand' field to 1, and the 'Total Cost' field to the amount of the 'Difference' field from the 'GL Integrity SED". The GL integrity for this account should now be OK. Use the Transaction | Inventory | Adjustment option to reduce the balance of this new part number by 1. You may now delete this added part number.
bulletInventory GL Account where 'Difference' amount is negative: Add a new part number that uses the affected GL account as it's 'Inventory GL'. Use the Transaction | Inventory | Adjustment option to increase the balance of this new part number by 1, and the cost by the amount of the 'Difference' field, except as a positive number. Now load this number into the 'Inventory Add/Edit SED, and select the 'Unprotect' option that is out the right side of the 'Edit Menu'. Set both the 'Balance on Hand' and the 'Total Cost' fields to 0. The GL integrity for this account should now be OK. You may now delete this added part number.
bulletAccounts Receivable GL: Create an new customer. Use the hidden Adjust option found on the 'Edit Menu' of the Customer Add/Edit SED to add a document to this customers account. Use the same amount as the 'Difference Amount' on the GL Integrity SED, although always as a positive number. If the 'Difference Amount' is positive, this amount would be a 'Debit', if it is negative this amount would be a 'Credit'. The 'GL Integrity' test for this account should now be OK. Use the Transaction | Receivable | Ledger to post a corresponding Credit/Debit to clear the previous entry. One side of the transaction would be assigned to the Accounts Receivable GL, while the other side would be assigned to the 'GL Adjustment' GL account. This will reverse the manual entry made to the new customer account. Once the documents are cleared using the Transaction | Receivable | Payments option this new customer account can be deleted.
bulletAccounts Payable GL: Create an new vendor. Use the hidden Adjust option found on the 'Edit Menu' of the Vendor Add/Edit SED to add a document to this vendors account. Use the same amount as the 'Difference Amount' on the GL Integrity SED, although always as a positive number. If the 'Difference Amount' is positive, this amount would be a 'Debit', if it is negative this amount would be a 'Credit'. The 'GL Integrity' test for this account should now be OK. Use the Transaction | Payable | Ledger to post a corresponding Credit/Debit to clear the previous entry. One side of the transaction would be assigned to the Accounts Payable GL, while the other side would be assigned to the 'GL Adjustment' GL account. This will reverse the manual entry made to the new vendor account. Once the documents are cleared using the Transaction | Payable | Payments option this new vendor account can be deleted.

 
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9101 MCDowell Line   
Chatham, Ontaro.  Canada   
Phone:  519-351-7083  Fax:  519-351-7571   
Email: jroffel@jra.on.ca